Franchise Reputation Management
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Your Franchise Reputation Management Partner
Safeguard Your Evergrowing Online Influence
In today’s digital age, a company’s reputation is more than just a reflection of its products or services. It’s a critical asset that can significantly impact its success. Franchise online reputation management, also known as enterprise reputation management, is the process of actively monitoring your brand engagements across all online channels and taking appropriate measures to protect and enhance your company’s image.
Creativals understands the unique challenges of managing a franchise brand’s reputation. Our approach combines multi-location business marketing, brand management, and franchise search engine optimization (SEO) to gain greater control over your brand information and build a positive online presence.
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Creativals provides comprehensive franchise reputation management services to help manage your reputation across demographics. Our fully managed franchise reputation management services allow you to stay on top of conversations about your brand level. We automate your franchise online reputation management campaigns and ensure the overall success of your multi-location business marketing efforts.
Discover the difference a hands-on enterprise reputation management solution can make to your business.
Why Reputation Management is Essential for Franchises and Multi-Locations
Build and Maintain a Favorable Corporate Image
Your franchise reputation significantly impacts four key components of your brand success: (1) customer loyalty and retention, (2) relationship with investors, (3) employee retention and hiring capabilities, and, ultimately, (4) your sales and growth opportunities.
And, in today’s digital world, where your company’s reputation is under the spotlight, proactive reputation management for franchise businesses is essential.
A well-managed multi-location business marketing campaign combined with consistent franchise online reputation management efforts result
Improved Local Visibility
Franchise reviews are among the top seven factors influencing a brand’s local search performance (Moz). The more positive franchise business reviews you have across locations, the higher your chances of ranking high in local search results.
Heightened Customer Engagement
A Learn Hub study found that 92% of consumers are more likely to engage with a brand with positive franchise reviews. With a smart franchise review management system in place, you encourage more meaningful brand interactions across franchises.
Good Business Insights
Active reputation management for multi-location brands allows you to gain a better understanding of what strategies work and what needs to be updated in your franchise operations to meet customer and market demands.
Increased Bottomline
Studies show approximately 58% of consumers spend more on brands with favorable online franchise store reviews (Podium). The higher the quality and quantity of your franchise reviews, the greater your long-term profitability.
Your Trusted Franchise Business Reputation Management Company
What We Can Do for Your Multi-Location Enterprise
Creativals Local has helped some of the largest enterprises across industries protect their online reputation by implementing results-driven online reputation management for franchises.
As your dedicated franchise review management firm, we don’t just focus on generating franchise business reviews, but we also implement integrated multi-location business marketing and franchise business review management tactics to maintain your audience engagement.
Here’s how our franchise business reputation management agency helped these multi-location companies gain consumer confidence and loyalty:
TELECOMMUNICATION COMPANY
MULTINATIONAL MASS MEDIA AND ENTERTAINMENT CONGLOMERATE
From the Client:
I have thoroughly enjoyed working with Tim Clarke. I have learned so much from him and the Thrive Local team! I believe we have definitely set an amazing standard with this project and I’m confident this will be a great partnership between Thrive Local and Paramount
Online reputation management for franchises is paramount to overall brand success, and those who disregard it are doomed to fail. Don’t wait for negative online franchise store reviews to pile up before prioritizing reputation management for multi-location brands.
Invest in franchise business review management now to build a robust online presence.
In a hurry? Give us a call now at 866-908-4748
Your Franchise Reputation Management Software
Monitor What People Say About Your Business
As a franchise owner, your ultimate goal is continued business growth, which won’t be possible without a consistent positive brand image and customer trust. But with multiple locations and different channels to keep track of, how do you stay on top of your franchise business reviews?
Creativals uses a proprietary franchise reputation management tool designed to simplify, streamline, and unify online reputation management for franchises no matter the size of your business.
With our subscriptions, you can see results in terms of franchise business review volume and score growth in 30 days. Because enterprise review management doesn’t take long to pay off like SEO, we can show a quick win faster than other digital marketing services.
Key Features of Our Reputation Management Tool:
- Personalized dashboard
- Real-time review monitoring and review generation
- Unlimited emails and SMS text messages
- Unlimited user names
- Customizable review notifications
- User-friendly interface
- Secure admin access
- Full data encryption
- Integrations with 100+ major review sites
- Custom review widget
- Scheduled reports
Your Franchise Reputation Management Partner
Streamline Operations and Maximize Your Brand’s Growth
Review Generation
We leverage our franchise reputation management software to automate your review request process across locations and achieve maximum review volume. Our team works closely with each franchisee to help them acquire more positive online franchise store reviews and bolster their image.
Review Monitoring
Our franchise reputation management software collects reviews from Business Review sites like Google and the Better Business Bureau (BBB) to streamline your monitoring process. It supports multi-site and multi-location monitoring, so you can easily manage your franchise reviews.
Review Response
Video Testimonials
Shoot and produce authentic videos testimonials for each location using our franchise reputation management software. Our reputation management software allows remote capturing of video testimonials, so you won’t have to travel far to gather franchise business reviews.
Online Reputation Repair
Need help fixing your online reputation? Our enterprise review management company implements SEO and reputation management best practices to help you regain brand control and mitigate its impact on your brand.
Listings Management
Stand out and make it easier for your target audience to find your local business with our listings management service. We help you set up, manage and optimize your local directories and improve your online presence.
Product Reviews Management
Our franchise reputation management software supports first- and third-party product review collection. So whether you’re selling on your own platform or other eCommerce platforms like Amazon or Overstock, our enterprise review management firm can help.
QR Codes
Get your free QR codes when you enlist our franchise reputation management service. We can create custom QR codes for each location, directing customers to your Google Business Profile or any preferred review platform so they can provide their feedback.
Survey Campaign Management
Collect honest feedback from your local customers and leverage this information to improve different areas of your franchise business. We launch uncapped email and text marketing outreach campaigns to help you obtain credible market insights.
SEO Reputation Management
We help you shape your brand narrative by ensuring only positive brand-related content shows up when prospects search your business online. Our SEO team promotes your positive online franchise store reviews such as testimonials.
Review Widget
Display social proof and customer testimonials on your website using our customer review widget. This free tool we offer to our clients boosts their SEO efforts and improves brand credibility. Our review widget features custom widget settings, flexible website plugins and mobile-friendly settings.
Two-Way SMS
Facilitate better communication with your customers across locations with two-way SMS. Our two-way SMS service enables you to launch review generation campaigns, follow up with contacts and let them reply with ease.
White Label Reputation Management
Are you a multi-location digital marketing agency needing expert reputation management assistance? We offer full-service white-label reputation management solutions for your clients and increase your revenue.
Why Choose Creativals for Your Franchise Reputation Management
Deliver the Best Results for Your Service Locations
At Creativals, we understand that reputation management for franchise businesses requires balancing personalization and strict implementation of branding guidelines to achieve success. As such, our reputation managers conduct thorough market research and draw from valuable data to develop a standardized franchise online reputation management strategy that produces beneficial results for all your service locations.
Enlist our franchise reputation management services and gain the following benefits:
Multi-Language Support
We provide multi-language support for franchise businesses and review generation, including Spanish and German. This allows us to serve any client globally and still deliver top-notch reputation management for multi-location brands.
Dedicated Support Team
Have urgent concerns about your multi-location business marketing or enterprise review management campaign? Our dedicated Review Crew members are available via phone, email, or text to answer your questions.
Real-Time Franchise Review Monitoring
You don’t have to wait days or weeks to see your review score and volume. Our franchise reputation management software supports real-time review monitoring, so you can check your campaign progress anytime you want.
Scheduled Reports
Once you sign up for our monthly subscriptions, you get comprehensive franchise business review reports every 30 days. The report includes your consolidated and individual campaign performance in major three areas, including review score, star ratings and review volume.
Maximum Transparency
We report online franchise store reviews by market, region and location to help you make informed decisions. If you have questions, our dedicated reputation managers are more than happy to discuss them during your scheduled, one-on-one consultations.
Personalized Dashboard
Each location will have separate accounts on the dashboard, so you know which entities are performing well and which ones need to strengthen their review generation strategies. You can also get consolidated reports to see your entire organization’s performance.
Creativals Internet Marketing Agency is a full-service digital marketing agency. Attract, Impress, and Convert more leads online and get results with Creativals.
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